Privacy policy

This Privacy Policy explains how Rowe (operating under the brand RoweGarden) collects, uses, stores, protects and discloses your personal information when you visit, browse, register and place orders on https://rowegarden.us. This policy complies with United States federal and state privacy regulations, including applicable e-commerce data protection rules. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect personal information you actively provide, including but not limited to your name, shipping address, email address, phone number, payment details and order notes when you create an account or place an order. We also automatically collect non-identifiable browsing data such as IP address, device information, page access records and browsing duration through cookies and standard web tracking technologies to optimize our website experience.
Use of Your Information

We use your personal information to process and fulfill your orders, arrange shipping and delivery, provide after-sales support, send order updates, delivery notifications and customer service messages. We may use your contact information to send product promotions and brand newsletters only if you explicitly subscribe to our marketing emails. We will not sell, rent or trade your personal information to third parties for commercial purposes without your explicit consent.
Information Protection

We adopt industry-standard encryption and security measures to protect your personal data and payment information from unauthorized access, disclosure, alteration or destruction. Our website complies with PCI DSS payment security standards to ensure the safety of all payment transactions.
Third-Party Services

Our website may contain links to third-party websites. This Privacy Policy only applies to rowegarden.us. We are not responsible for the privacy practices of external third-party platforms. Please review the privacy policy of third-party websites before using their services.
Your Rights

You have the right to view, correct or request deletion of your personal information stored on our platform. You may also unsubscribe from marketing emails at any time by following the unsubscribe link in our emails or contacting our customer service.
Policy Updates

We reserve the right to update this Privacy Policy periodically. The revised policy will be posted on our official website, and the updated version takes effect immediately after publication. Your continued use of our website after the update constitutes acceptance of the revised policy.